Instrumental Savings, our TopTenREVIEWS Gold Award winner, goes out of its way to reassure their shoppers that they have their best interest in mind. Between the many guides, well laid out categories and clearly posted warranties, shoppers will feel very secure in knowing that they are dealing with a trustworthy clarinet store that believes in informing, educating and providing fair prices to their customers.
Instrumental Savings has a decent selection of instruments; their clarinets range from Bb, to Alto, to various imports. It is also noteworthy that each type, brand and even player level of clarinet are sectioned off, helping to point a buyer in the right direction.
The Instrumental Savings site is mostly organized by instrument type. In addition to instrument type, you can navigate the site by specials, savings packages, clarinet types and student level. Under each instrument is a small YouTube video, demonstrating proper maintenance and care.
Instrumental Savings has a handful of money-saving promotions and package deals for their clarinets. Many of the instruments are marked down with the savings on each one clearly listed. Most clarinets include a case, mouthpiece, ligature, cap, and cleaning swab. When you select a clarinet you can add accessories for a complete package. The site has check boxes where you can add things like a cleaning kit, a lyre (a metal attachment wherein you can place sheet music; useful for people in a marching band), another mouthpiece or a stand. You can expect additional savings thanks to the fact that Instrumental Savings does not charge sales tax (unless you are located in CA) and give free shipping on orders over $199.
Instrumental Savings has a great selection of accessories beyond the ones offered with the clarinets themselves. Cork grease, tuners, repair kits and other items are clearly listed in the drop down tabs on the left site of the page as well as linked on the bottom of each instrument’s page.
Instrumental Savings offers overnight and rush (3 day) shipping. Order and shipment tracking are offered alongside their warranty.
Like many sites, Instrumental Savings takes PayPal, MasterCard, Visa, Discover, and American Express. They also support Google checkout, money order and check, but will wait until each method clears before shipping.
The site is contactable through phone and email, but also offers live chat through a link on their site. The link is prominently displayed and is available at very convenient hours, listed on their contact page.
Instrumental Savings comes across as a site bending over backwards to prove that it is the real deal. From the many promotions and well placed categories and links to the live customer service – Instrumental Savings aims to please. They go out of their way, even posting guides on what you, the shopper, should look for, to showing clips on what your instrument should look like out of box. Thanks to a wealth of information on their items, solid customer support and great prices, Instrumental Savings is an ideal clarinet retailer.
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